Is this chair perfect? Nope. So what? What do you expect for something under $4000? This chair has 4-D capabilities & it's not even marketed for that. In less than an hour, it got a knot out of my girlfriends upper back that had been there since a car accident 5/2021. I've been working on that SOB all year & I'm not a weakling.
It is kind of awkward getting out of the chair. Just do it slowly, one leg at a time. If you have to use the right side to push out of it, take the remote out of the holder until you're out of the chair, then put it back in. Boom, no issue. You decide whether having to do that is worth saving a few thousand dollars. For me, it totally was.
You can adjust the intensity of the rollers, bags, pressure, width & also toggle heat & zero-g on/off. Adjustments are located in the manual & 4D sections of the controller. I figured this out in less than 15 minutes, without instructions, so I'm not sure why it took the other reviewer so long. Maybe its just me, but sometimes you just have to take the time to get to know something, rather than having information spoonfed to you. I'm not young, but not quite old yet at 43. So figuring out tech isn't that difficult without being half cyborg like milleneals are. Maybe tech just isn't their strong point.
If that's the case for you, have a young buck show you how to use it, rather than blaming a perfectly functioning product & skewing the reviews. People who skew reviews are the worst. They mess it up for the rest of us trying to make sense of a never ending barrage of information.
No one is paying me to write this, I spent HOURS trying to find the best value/price point & decided on this model for this time period.